Share your location with your team when it matters

“Where are you?” is one of the most common messages in any field team, and also one of the most annoying to answer while driving or carrying equipment. Sharing your location in C Chat answers it in two taps. Because it’s always a deliberate action, it stays a coordination tool rather than turning into surveillance.

What location sharing does in C Chat

When you share your location, C Chat sends it as a message in the conversation you choose. The people in that group or direct message can open it and see where you were at the moment you sent it.

What it’s good for:

• Arrivals: “On site” plus a location, so dispatch doesn’t have to call.
• Meeting points: a crew lead marks where everyone should gather.
• Check-ins: a lone worker confirms they’re at the next stop.
• Incidents: the exact spot where something happened, next to the photo.

What it is not: continuous tracking. C Chat doesn’t record people’s movements in the background, offer route history or work as a fleet management system. If you need that, you’ll need a dedicated tool, and you should read our guide on location privacy at work first.

How to share your location step by step

Real scenarios from business teams

Dispatch and job assignment. A technician shares their location when finishing a job; the dispatcher sees who’s closest to the next call. The full workflow is in dispatch and job assignment by chat.

Lone workers. A night-shift maintenance worker checks in at each building with a location message. If a check-in is missed, the supervisor follows up. See lone worker check-ins by chat, and for security teams, lone guard check-ins with location.

Energy and utilities crews. A line crew shares the exact pole or substation where they’re working so a second crew can join them. More in field messaging for energy and utilities.

Farms. On large properties, “the north field” can mean many things. A location message removes the guesswork; see farm and agriculture team messaging.

Privacy, permissions and limits

Location is personal data, so the rules are worth stating clearly:

• The person decides. Nothing is shared unless they send it.
• Same protection as messages: TLS in transit, AES-256 at rest with per-organization keys.
• Groups vs direct messages: locations sent in team groups can be audited and exported by owners and admins; in direct messages they stay private.
• Permission prompts: your browser or device asks for location access; you can say no and still use everything else in C Chat.
• Accuracy depends on the device and signal, especially indoors.

For emergencies, use the 🚨 alert to notify the group and call your local emergency number. Location sharing supports a response; it doesn’t replace one.

Tips for admins

• Use it for check-ins, not monitoring. Ask for a location at defined moments (arrival, end of route) and explain why.
• Write the rule down and pin it in the group so expectations are clear.
• Pair it with context: location plus a voice note or a photo tells the full story.
• Check your local rules. Employee location data is regulated in many places; confirm your policy with counsel.

Teams on the move can use C Chat in the phone browser today, and the iOS and Android apps are coming soon. For the bigger picture, read field team communication.

Getting started

Create your team at getcchat.com/c, open a group and send your location as a test. C Chat is free for now within the limits on the pricing page.